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sourcing project.
Share a few details about your business and product. We'll review them and reply by email with suggested next steps — no obligation.
- xyz@smartways.com
- Phone
- +86 123456789 (WhatsApp or WeChat)
- Location
- Shanghai, China
- Languages
- English, Spanish, French, Chinese, Arabic
Questions
Frequently asked.
Clear answers about how we work. Where something depends on your product or scope, we say so.
Ask us directlyA sourcing agency acts as your local partner in China. We help you find and evaluate manufacturers, compare quotations, negotiate commercial terms, coordinate samples and inspections, and follow production — so you can make purchasing decisions with better information.
We work with established businesses worldwide that sell physical products: direct-to-consumer brands, Shopify and other e-commerce businesses, Amazon sellers, retail brands, wholesalers, distributors, and companies developing private-label products.
Yes. If you already sell a product, we can look for alternative or additional manufacturers using your current specification, samples or technical documents, and compare their quotations and capabilities against your current situation.
Yes. We coordinate samples, materials, packaging and branding requirements with suitable manufacturers. The level of development possible depends on the product category and the supplier, which we assess individually.
We review business registration and relevant documentation, ask about production capabilities and capacity, compare samples, and — where appropriate — coordinate audits or inspections through independent third-party providers. No evaluation can remove every risk, but it helps you decide with more information.
Yes. We negotiate price, minimum order quantities, payment terms and lead times within the parameters you set. Final commercial terms and any purchase commitment always require your approval.
Yes. We coordinate sample requests and feedback rounds, and arrange inspections with independent inspection companies when required. Inspection scope and cost depend on the product and are agreed with you in advance.
We coordinate sea, air and express shipments: we arrange and check the customs documentation, explain the duties and import taxes that apply to your product, and keep tracking visible through to delivery. We are not a freight forwarder or customs broker — transport and customs clearance are carried out by licensed partners, and we manage the coordination on your behalf.
No. We work with businesses worldwide — Asia, Europe, North America, the Middle East, Africa and LATAM. What matters is that you sell physical products and want a clear, documented sourcing process in China.
Pricing depends on the scope of the project. Depending on what you need, we may agree a fixed project fee, a service fee, a commission on order value, or a combination. All fees and deliverables are agreed transparently in writing before work begins.
There is no universal MOQ. Minimum order quantities are set by each manufacturer and vary by product, materials and customisation. We can try to negotiate MOQs, but cannot guarantee a specific outcome.
Timelines depend on the product, the number of samples needed, supplier availability and production lead times. We will give you an estimated timeline once we understand your project, but we do not promise fixed delivery times.
We can help you build an estimate that goes beyond the unit price, including packaging, inspection and shipping costs. Duties, VAT treatment and customs procedures depend on your product classification and destination, so we recommend confirming these with a customs broker or tax adviser.
If a commission model is agreed, it is calculated as a clearly stated percentage of the order value and documented before any order is placed. We do not take hidden margins on supplier prices.
A short description of the product, any specifications, photos or samples, your target price, expected order quantity and annual volume, quality requirements, and your timeline. If some of this is not yet defined, we can help you shape it.